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Smart Talk Bot

Let your customers talk to a bot like they would with a customer support executive
Try Acebot
Why Talking Bots
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Availability 24X7X365

Talking bots are available 24x7x365 unlike phone support

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Better Customer
Experience 

Compared to text based bot talking bots are much easier to use, closest to talking to an executive

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No waiting in queues 

Talking bots can be talked to anytime , anywhere. No need to go through IVR or queues 

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Much cheaper than live chat or phone 

The cost of installation and managing a live bot is a fraction of the cost of a live chat agent or phone executive

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Higher conversions    

For e-commerce platform, instant help through a talking bot can help push up conversions

Benefits of Talking Bots
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Availability 24X7X365

Talking bots are available 24x7x365 unlike phone support

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Highly
Scalable

The capacity of a chatbot can be increased within minutes for number of users

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Talk in
Local language

Talkbots are multilingual and support plethora of local and international

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Personalised
Touch

As opposed to text bots, talkbots can converse almost like humans

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Quicker
Resolution

Talkbots, potentially can be the quickest and most effective  means of answering queries of  customers

Features
2 way conversation

Acebot is intelligent enough to let a user talk to it. Its advanced speech recognition technology recognizes different accents and tonality to accurately capture what the user is asking for. What's even better is that this recognition evolves over time to get more accurate with its recognition

Live Chat Integration

In case Acebot is unable to answer a query on its own, it offers seamless transition to a live chat agent for resolution of the query. However, this query is flagged by the engine as unresolved. Administrators can then go an add a response to this query so that Acebot can answer the query in the future without invoking a live agent

Machine Learning

Acebot uses machine learning to self-train and auto learn from the user’s data and queries. This learning is based on conversational artificial intelligence, which consists of a set of technologies that facilitate teaching Acebot to understand human language and the intentions conveyed by words.

Multilingual Capability

Acebot has multilingual capabilities. It supports 8 Indian Languages and 32+ International Languages with 220+ Voice Samples. It allows your customers to connect in a language they are most comfortable with

Custom Fulfilment

Acebot provides a unique feature. It supports gathering information from customer websites or CRM systems and appending them to the responses given to the customer. This allows broadening of response base for the customer, thereby, enhancing the customer's experience and reducing the need for human intevention

Rich UX with HTML and Voice Selection

Acebot provides support for embedding HTML in its responses. This allows providing the customer with a rich UI/UX experience. Acebot can show a video, an image gallery, a product carousel, play an audio, all from within the chat window itself

Use Cases
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Customer Support

Design a conversation based on the queries that need to be answered 

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Website

Upload the conversation on the bot backend and test it

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Intranet Bot

Deploy the snippet on the front end like a website or a portal

Setup Process
Conversation Design

Design a conversation based on the queries that need to be answered 

Chat bot Setup

Upload the conversation on the bot backend and test it

Embed code 

Deploy the snippet on the front end like a website or a portal

Pricing

  • Unlimited Queries
  • 9 Indian Languages including Hindi
  • More than 100 international languages
  • HTML Embedding Like Videos, Photo Gallery, Links
  • Machine Learning
  • Integration with Website or CRM or HRMS or any other enterprise system
  • Conversation Design and Implementation
  • Live Chat Integration
  • Male/Female Voice Option

Call : +91-8800600233

 

WhatsApp: +91-8800600233

 

Mail Id : sid@misfitscommunications.com
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